Please check your email correspondence for confirmation of delivery.
To check the progress of your order, please email or call the shop on 01962 734 244
Alresfordpets.co.uk delivers seven days a week. Most deliveries occur after 5pm.
For incomplete orders, or deliveries that don’t arrive within the expected time period, please call 01962 734244 or email firstname.lastname@example.org
For damaged products, please email and include pictures showing the damage to both the packaging and / or the product(s).
Sometimes it might not be possible to include extra items with your order due to stock levels. However, please get in touch and we will do our best.
Local delivery is free
For deliveries outside the 5 mile radius of the shop, please get in touch for prices.
If you are not satisfied with any product at the time you receive it then please return it to us (within 30 days and in a saleable condition) for a credit, exchange or refund. All orders are covered by the The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Please return items to the Pet Shop at 4 West Street, Alresford, SO24 9AT
Exchanges & Refunds are available for all items returned in a saleable condition.
Refunds will be applied back to the method of payment used.
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